07 FAQ

What is a professional organizer?
A professional organizer enhances the lives of clients by designing systems and processes using organizing principles and through transferring organizational skills. They provide information, products and/or assistance to help others meet their organizing needs. An organizer will guide, encourage and educate clients about organizing by offering support, focus and direction. A professional organizer helps individuals and businesses take control of their surroundings, their time, their paper and their systems for life. We give you the systems you need to get and stay in control.

Why would I hire a NAPO organizer vs a non-NAPO organizer?
The National Association of Professional Organizers (NAPO) has been recognized as the organizing authority for 20 years. NAPO offers organizers the opportunity to sharpen their skills through ongoing education and professional development and NAPO has a Code of Ethics which members are expected to abide. A professional organizer who is a NAPO member has made a commitment to his/her business and thus to you, the client.
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Why hire a Certified Professional Organizer (CPO®)?
Certification of professional organizers maximizes the value received from the services provided and products recommended by a CPO®. Certification is granted through the Board of Certification for Professional Organizers (BCPO). CPO® Certification recognizes those professionals who have met specific minimum qualifications and proven through examination and client interaction to possess the body of knowledge and experience required for certification. P.O.S.H. President, Heidi Solomon, is a Certified Professional Organizer (CPO®).
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What is your confidentiality policy?
We are aware of the high level of trust placed in organizers by their clients. We will never do or say anything to breach that trust. Integrity, honesty and confidentiality are guiding principles of NAPO that we take very seriously. Our non-judgmental approach will make you feel comfortable in the process.
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How long will it take to get me organized?
There is no set answer as each organizing project is different and depends on what you want to accomplish. The length of the project will depend primarily on the size of your home or office, the amount of clutter and/or paper that has built up and how quickly you can make decisions. Do you want to address a small area for a quick fix or do you want to attack the whole house for long-term changes? We will develop a plan to maximize your results.
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How much does it cost and how do you charge for organizing services?
We will discuss fees in our initial phone consultation. The total cost of a project can vary from client to client. Time spent on a project is based on individual needs. For scheduling purposes, we ask for a three-hour minimum and a 24-hour cancellation notice. Sessions canceled without 24-hour notice are charged the full rate. Fees are payable at the end of each session. Cash, Checks, MC, Visa, American Express & Discover Card (via Paypal) are accepted. Click the button below to make a payment.


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How do you work with clients?
Each project begins with a no-obligation phone conversation that helps us asses the best way we can work together. We then create a work arrangement that fits your needs, budget and schedule. We see some clients every week while we work with others on a project basis.
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How do you handle organizing projects?
We tailor our services to accommodate your style. We come prepared with the tools and supplies we need for each project. We take a hands-on organization approach working side by side with you to assess the area, identify solutions, clear and organize space and then create a system to maintain and organize it. We always try to work with organizing products and supplies you have on hand before suggesting the purchase of additional products.
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Should I buy supplies?
Absolutely not. Let's first figure out what you want to do, how much you will be discarding, and how you want to organize the rest. Buying the wrong supplies can just create more clutter.
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How do I keep the space organized?
Part of each project involves creating a system that works for you to keep you organized. The project’s success depends not only on our expertise and delivery but on your commitment to maintain the systems we create together. We are always available to return for periodic maintenance or to re-evaluate a space if your situation changes.
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How do I get started?
Give us a call. In a free phone consultation we will discuss the organizational areas you want to work on and then schedule an appointment at your home or office. There, we will work together to develop a plan to achieve your goals. Schedules are customized for your convenience. Click here to contact us.
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